DMCA Policy

Effective Date: February 3, 2026 Last Updated: February 3, 2026

1. Introduction

Otter Mate Inc. (“OtterMate,” “we,” “us,” or “our”) respects the intellectual property rights of others and expects our users to do the same. This policy outlines our procedures for handling claims of copyright infringement in accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”).

2. User Responsibility

OtterMate is a tool that helps users create and publish content. Users are responsible for ensuring that content created, uploaded, or posted through our Service does not infringe on the intellectual property rights of others.

When using OtterMate, you represent and warrant that:

You own or have the necessary rights to all content you upload or create
Content posted through your account does not infringe any third-party copyrights
You have obtained all necessary permissions for images, text, and other materials
AI-generated content based on your inputs does not incorporate infringing material

We do not proactively monitor user content for copyright infringement. We respond to valid DMCA notices as described below.

3. Reporting Copyright Infringement

3.1 DMCA Takedown Notice

If you are a copyright owner (or authorized to act on behalf of one) and believe that content accessible through our Service infringes your copyright, you may submit a DMCA takedown notice to our designated agent.

3.2 Required Information

Your notice must include all of the following:

Identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list)
Identification of the infringing material and information reasonably sufficient to permit us to locate it (such as the URL or specific description)
Your contact information, including:
- Full legal name
- Mailing address
- Telephone number
- Email address
A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner
Your physical or electronic signature

3.3 Designated Agent

Send DMCA notices to our designated agent:

By Email (Preferred): dmca@ottermate.ai

By Mail: Otter Mate Inc. Attn: DMCA Agent - Chandler Bowden 27650 MESABE Drive Magnolia, Texas 77354 United States

U.S. Copyright Office Registration:

Registration Number: DMCA-1069841
Pay.gov Tracking ID: 27VARHNA
Date Registered: February 4, 2026
Directory Listing: https://www.copyright.gov/dmca-directory/

3.4 Important Notes

Incomplete notices may not be processed. Ensure your notice includes all required information.
False claims have legal consequences. Under 17 U.S.C. § 512(f), you may be liable for damages if you materially misrepresent that content is infringing.
Consider fair use. Before submitting a notice, consider whether the use might be protected under fair use doctrine.

4. How We Respond to DMCA Notices

4.1 Review Process

Upon receiving a valid DMCA notice:

We will review the notice for completeness and validity
We may remove or disable access to the allegedly infringing content
We will notify the user whose content was removed
We will provide the user with a copy of the takedown notice
We will inform the user of their right to submit a counter-notification

4.2 Timeline

Action	Timeline
Acknowledge receipt	Within 24-48 hours
Review and action	Within 5-7 business days
User notification	Promptly after action

Important: If allegedly infringing content has already been posted to social media platforms through our Service:

Removing content from OtterMate does not remove it from social platforms
You must submit separate takedown requests to each platform where the content appears
We can provide information about where content was posted to assist your claims

5. Counter-Notification

5.1 If Your Content Was Removed

If you believe your content was removed in error or is not infringing, you may submit a counter-notification.

5.2 Required Information

Your counter-notification must include:

Identification of the material that was removed and its location before removal
A statement under penalty of perjury that you have a good faith belief the material was removed due to mistake or misidentification
Your name, address, and telephone number
A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or Harris County, Texas if outside the U.S.)
A statement that you will accept service of process from the person who provided the original DMCA notice (or their agent)
Your physical or electronic signature

5.3 Submitting Counter-Notifications

Send counter-notifications to:

Email: dmca@ottermate.ai Subject: DMCA Counter-Notification

5.4 What Happens After Counter-Notification

We will forward your counter-notification to the original complainant
The complainant has 10-14 business days to notify us of legal action
If no legal action notice is received, we may restore the content
If legal action is filed, the content remains removed pending resolution

6. Repeat Infringer Policy

6.1 Policy Statement

In accordance with the DMCA, we will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

6.2 What Constitutes a Repeat Infringer

A “repeat infringer” is a user who:

Has been the subject of three or more valid DMCA notices
Has repeatedly uploaded content found to be infringing
Has attempted to circumvent our content policies

6.3 Enforcement

Infringement	Action
First notice	Content removed, warning issued
Second notice	Content removed, final warning
Third notice	Account suspension (14 days)
Fourth notice	Account termination

We reserve the right to terminate accounts at any time for egregious infringement, regardless of the number of prior notices.

7. Good Faith Limitations

7.1 No Liability for Good Faith Actions

We will not be liable for:

Removing content in good faith response to a DMCA notice
Restoring content in good faith response to a counter-notification
Actions taken in accordance with this policy

7.2 User Disputes

Disputes between copyright owners and users are ultimately between those parties. We act as a neutral intermediary in accordance with the DMCA safe harbor provisions.

8. Other Intellectual Property Claims

8.1 Trademark Claims

If you believe content infringes your trademark rights:

Contact us at c.bowden@ottermate.ai
Describe the trademark and the allegedly infringing use
We will review and take appropriate action

8.2 Other IP Claims

For other intellectual property concerns (trade secrets, right of publicity, etc.), contact c.bowden@ottermate.ai.

9. International Considerations

While the DMCA is U.S. law, we respect intellectual property rights globally. If you are outside the U.S.:

You may still submit notices following the DMCA format above
We will review notices in accordance with applicable law
Local laws may provide different remedies

10. Contact Information

DMCA Agent: Chandler Bowden Otter Mate Inc. 27650 MESABE Drive Magnolia, Texas 77354 United States

Email: dmca@ottermate.ai Phone: 832-454-6447

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Document Version: 1.0 Approved By: Chandler Bowden Next Review Date: February 3, 2027

Questions? Email support@ottermate.ai.

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